Frequently Asked Questions

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[accordion-item title=”Who does Accessible Dental Services serve?”]
Accessible Dental Services is committed to serving individuals with intellectual disabilities, autism, and behavioral health needs, providing high-quality, compassionate dental care in a safe and secure environment.[/accordion-item][accordion-item title=”Where does Accessible Dental Services operate?”]Accessible Dental Services has five clinic locations in Pennsylvania: Rochester, Murrysville, Mt. Pleasant, Greentree, and Laporte. Accessible Dental Services also has a mobile dental unit that provides access to the specialized dental services of Accessible Dental Services to patients to in their local communities. To see our clinic and mobile dental unit locations through a map view, please see our Clinic Locations and our Mobile Dental Unit Partner Sites pages.[/accordion-item]
[accordion-item title=”What types of dental treatments does Accessible Dental Services offer?”]Accessible Dental Services offers comprehensive routine and restorative dental care for both dentulous and edentulous patients with intellectual disabilities, autism, and behavioral health needs. Along with scheduled appointments, Accessible Dental Services also accommodates emergency appointments and referrals for patients

In an effort to ensure that all patients have access to a complete and thorough dental examination, including any needed restorative services, Accessible Dental Services offers both non-sedation and intravenous (IV) sedation dental treatments, based upon each patient’s unique needs. For more information on dental treatments, please see our Types of Dental Treatment page.[/accordion-item]
[accordion-item title=”Does Accessible Dental Services accept insurance, and how much does a visit cost for a patient?”]Accessible Dental Services accepts a wide range of dental insurance carriers, including Medicaid and Medicare plans. Please see our Insurance [Link to the Insurance page] page for a current list of insurance plans that Accessible Dental Services participates in. The patient may be responsible for a copayment, depending on the services and the insurance plan, but copayments are not due at the time of the appointment.[/accordion-item]
[accordion-item title=”Is Accessible Dental Services accepting new patients?”]Yes! You can also go to our Getting Started with ADS page to learn more about becoming a new patient at Accessible Dental Services.[/accordion-item]
[accordion-item title=”How do I learn more about Accessible Dental Services?”]If you have additional questions and/or would like to connect with a member of our Accessible Dental Services team, please contact us by email at schedule@accessibledental.org or by phone at 724-775-0448, extension 3009.[/accordion-item]
[accordion-item title=”How do I make an appointment?”]To schedule an appointment, please reach out to our Accessible Dental Services team either by email at schedule@accessibledental.org or by phone at 724-775-0448, extension 3009.[/accordion-item]
[accordion-item title=”How far in advance do I need to schedule an appointment?”]For routine dental care appointments, Accessible Dental Services recommends scheduling your appointment at least several months in advance to ensure that you are able to secure an appropriate date, time, and location. We do also accommodate emergency dental appointments.[/accordion-item]
[accordion-item title=”How long are appointments?”]While the specific length of the appointment may vary depending on the patient’s needs, non-sedation appointments are typically 30 minutes, and sedation appointments are typically 45 minutes.[/accordion-item]
[accordion-item title=”Does Accessible Dental Services offer sedation appointments?”]Yes, Accessible Dental Services offers sedation appointments, as appropriate based upon the patient’s unique needs. We also offer non-sedation appointments. For more information, please see our Types of Dental Treatment page.[/accordion-item]
[accordion-item title=”What does a patient need to do to prepare for a sedation appointment?”]A patient with a sedation appointment should not eat or drink anything after midnight before the scheduled sedation appointment day. The patient may take all of their regularly scheduled medications prior to their sedation appointment with a small sip of water or a small amount of clear Jell-O. Medications may not be taken with applesauce, pudding, or a liquid thickening agent. Your doctor will give you specific instructions regarding diabetic medications or other medications which may require special attention. The Accessible Dental Services team will contact caregivers in advance of all sedation appointments to review safety protocols and what to expect.

ADS strictly requires that each patient have two responsible adult caregivers with them to take them home after their sedation appointment. For safety reasons, in addition to the driver of the vehicle, the second caregiver is necessary to care for any patients in the vehicle who were sedated. Patients will not be allowed to leave alone or drive themselves home, and patients arriving without two adult caregivers will have their appointment rescheduled. Please also note that contact lenses, jewelry, and nail polish must be removed prior to the patient’s sedation.[/accordion-item]

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